Last Updated: March 7, 2025
INTRODUCTION
This Cookie Policy explains how Review Radar (“we,” “our,” or “us”) uses cookies and similar technologies to recognize you when you visit our website and use our review automation platform (collectively, the “Service”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
This Cookie Policy should be read together with our Privacy Policy and forms part of it.
WHAT ARE COOKIES?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Review Radar) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.
WHY DO WE USE COOKIES?
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Service to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Service. Third parties serve cookies through our Service for analytics, marketing, and other purposes. This is described in more detail below.
TYPES OF COOKIES WE USE
The specific types of first and third-party cookies served through our Service and the purposes they perform are described below:
Essential Cookies
These cookies are strictly necessary to provide you with services available through our Service and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for cannot be provided.
Examples include:
- Session cookies to maintain your logged-in state
- Security cookies for fraud prevention and site security
- Load balancing cookies to distribute traffic to different servers
Performance and Functionality Cookies
These cookies are used to enhance the performance and functionality of our Service but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
Examples include:
- Remembering your preferences and settings
- Remembering information you’ve entered (such as form data)
- Allowing enhanced functionality like video playback or social sharing
Analytics and Customization Cookies
These cookies collect information that is used either in aggregate form to help us understand how our Service is being used or how effective our marketing campaigns are, or to help us customize our Service for you.
Examples include:
- Google Analytics cookies to track page views and user journeys
- Heatmap tools to understand how users interact with our pages
- A/B testing cookies to optimize user experience
Marketing and Advertising Cookies
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Examples include:
- Cookies used to show you targeted advertisements
- Tracking cookies to measure the effectiveness of our advertising campaigns
- Social media cookies to enable sharing and engagement features
THIRD-PARTY COOKIES
Our Service includes some or all of the following third-party cookies:
- Google Analytics: We use Google Analytics to help us understand how visitors engage with our Service. These cookies collect information about your use of our Service, including which pages you view, how you navigate the site, and how long you spend on each page.
- Google Ads/DoubleClick: These cookies are used to make advertising messages more relevant to you. They may track your browsing across the web to display personalized ads.
- Facebook Pixel: This helps us measure the effectiveness of our advertising campaigns on Facebook and understand the actions people take on our Service.
- Hotjar: We may use Hotjar to better understand our users’ needs and to optimize this service and experience. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices.
- Intercom/Zendesk/Drift: These service providers may use cookies to enable live chat functionality and improve customer support experiences.
- Stripe/PayPal: For processing payments, these services use cookies to ensure secure transactions.
HOW CAN YOU CONTROL COOKIES?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences as follows:
Browser Controls
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Service, but your access to some functionality and areas of our Service may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.
Our Cookie Management Tool
We provide a cookie management tool when you first visit our Service, which allows you to accept or reject different categories of cookies. You can access this tool at any time by clicking on “Cookie Settings” in the footer of our website.
Do Not Track Signals
Some browsers include the ability to transmit “Do Not Track” signals. We do our best to honor “Do Not Track” signals, but currently, there is not an industry standard for how companies should respond to these signals.
Opting Out of Specific Third-Party Cookies
You can opt-out of certain third-party cookies directly:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Google Ads: https://adssettings.google.com
- Facebook: https://www.facebook.com/settings/?tab=ads
- Hotjar: https://www.hotjar.com/legal/compliance/opt-out
COOKIES WE PLACE ON YOUR DEVICE
The following table provides more information about the cookies we use and why:
| Name | Provider | Purpose | Expiration |
|---|---|---|---|
| _reviewradar_session | Review Radar | Used to maintain your login session | Session |
| reviewradar_auth | Review Radar | Authentication cookie to recognize logged-in users | 30 days |
| csrf_token | Review Radar | Security cookie to prevent cross-site request forgery | Session |
| Name | Provider | Purpose | Expiration |
|---|---|---|---|
| reviewradar_preferences | Review Radar | Stores your preferences and settings | 1 year |
| reviewradar_ui | Review Radar | Remembers UI settings like dark/light mode | 6 months |
| Name | Provider | Purpose | Expiration |
|---|---|---|---|
| _ga, _gid | Google Analytics | Used to distinguish users and track page views | 2 years, 24 hours |
| _hjid | Hotjar | Sets a unique ID for the session to help us improve user experience | 1 year |
| Name | Provider | Purpose | Expiration |
|---|---|---|---|
| _fbp | Used by Facebook to deliver advertisements | 3 months | |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors likely to convert | Varies |
| Name | Provider | Purpose | Expiration |
|---|---|---|---|
| intercom-session-* | Intercom | Enables live chat functionality | 1 week |
| stripe_* | Stripe | Facilitates secure payment processing | Varies |
CHANGES TO OUR COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, our business practices, or for other reasons. Any changes will become effective when we post the revised Cookie Policy on our Service. We encourage you to periodically review this page for the latest information on our cookie practices.
CONTACT US
If you have any questions about our use of cookies or other technologies, please contact us at:
Review Radar
Email: privacy@joinreviewradar.com
Phone: (726) 600-8327