Terms of Service
Last Updated: March 7, 2025
1. INTRODUCTION
Welcome to Review Radar. These Terms of Service (“Terms”) govern your access to and use of the Review Radar platform, website, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
Review Radar (“we,” “our,” or “us”) provides an AI-powered review automation platform that helps businesses generate authentic customer reviews and support veterans through charitable donations. These Terms constitute a legally binding agreement between you and Review Radar regarding your use of the Services.
PLEASE READ THESE TERMS CAREFULLY. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES.
2. ELIGIBILITY
To use our Services, you must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your business entity. By using our Services, you represent and warrant that you meet these requirements.
3. ACCOUNT REGISTRATION
3.1 Account Creation
To access certain features of our Services, you must register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and your business. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Account Security
You are solely responsible for maintaining the security of your account and password. You agree to notify us immediately of any unauthorized access to or use of your account. We reserve the right to terminate or suspend accounts that violate these Terms or that have been inactive for an extended period.
4. SERVICE DESCRIPTION
4.1 Review Generation Platform
Our Services include an automated review generation platform that uses AI technology to create personalized thank you images and communications designed to encourage customers to leave authentic reviews. The platform aims to help businesses increase their online presence through legitimate customer reviews.
4.2 Charitable Component
As part of our Services, we donate $1 to Soldier’s Angels San Antonio for each review generated through our platform. This charitable component is subject to the terms outlined in Section 11 of this agreement.
4.3 Trial Period
We may offer a 14-day free trial period for new users. After the trial period ends, you will be charged according to the pricing plan you selected unless you cancel before the trial period expires.
5. ACCEPTABLE USE
5.1 Compliance with Laws and Regulations
You agree to use our Services in compliance with all applicable laws, regulations, and third-party platform policies, including those related to online reviews, marketing, and data privacy.
5.2 Prohibited Activities
You agree not to engage in any of the following prohibited activities:
a) Using our Services to generate fake, fraudulent, or misleading reviews;
b) Attempting to manipulate review rankings through deceptive practices;
c) Offering incentives, rewards, or compensation in exchange for positive reviews;
d) Using our Services to spam, harass, or send unsolicited communications;
e) Attempting to reverse engineer, decompile, or disassemble any portion of our Services;
f) Using our Services to collect customer data without proper consent;
g) Accessing or using our Services in any manner that could damage, disable, overburden, or impair our servers or networks;
h) Using automated systems or software to extract data from our Services without our express written consent;
i) Attempting to gain unauthorized access to our Services or other users’ accounts;
j) Using our Services in a manner that violates the terms of service of any third-party platform, including Google, Yelp, or other review platforms.
6. FEES AND PAYMENT
6.1 Pricing
Our pricing plans are posted on our website and may be modified from time to time. All fees are quoted in U.S. dollars and are exclusive of applicable taxes.
6.2 Billing
You agree to provide current, complete, and accurate billing information. We will bill you through the payment method you specify when you register. You authorize us to charge your payment method for all fees incurred.
6.3 Automatic Renewal
Unless you notify us before the end of your current billing period that you want to cancel your subscription, your subscription will automatically renew, and you authorize us to charge your payment method for the renewal term.
6.4 Refunds
All fees are non-refundable except as expressly set forth in these Terms or as required by applicable law.
6.5 Fee Changes
We reserve the right to change our fees at any time. If we change our fees, we will provide notice of the change on our website or by email at least 30 days before the change takes effect.
7. INTELLECTUAL PROPERTY RIGHTS
7.1 Our Intellectual Property
The Services, including all content, features, functionality, and user interfaces, are owned by Review Radar and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. These Terms do not grant you any right, title, or interest in our Services, content, or intellectual property.
7.2 License to Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your business’s internal purposes.
7.3 User Content
You retain all rights to any content you submit, post, or display through our Services (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such User Content in connection with providing and promoting our Services.
7.4 Feedback
If you provide feedback, ideas, or suggestions regarding our Services (“Feedback”), you grant us a non-exclusive, perpetual, irrevocable, fully-paid, royalty-free license to use, reproduce, modify, publish, edit, translate, distribute, and display the Feedback for any purpose without compensation to you.
8. PRIVACY AND DATA PROTECTION
8.1 Privacy Policy
Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information when you use our Services.
8.2 Customer Data
You are responsible for obtaining all necessary rights, permissions, and consents to share your customers’ personal information with us. You represent and warrant that you have provided all required notices and obtained all necessary consents from your customers to share their information with us for the purposes described in our Privacy Policy.
9. THIRD-PARTY SERVICES AND CONTENT
9.1 Third-Party Platforms
Our Services may interface with third-party platforms, such as Google, Yelp, or other review sites. Your use of such third-party platforms is subject to their respective terms of service and privacy policies. We are not responsible for the practices, policies, or content of these third-party platforms.
9.2 Third-Party Content
Our Services may include content from third-party sources. We do not endorse, guarantee, or assume responsibility for any third-party content accessed through our Services.
10. DISCLAIMERS AND LIMITATIONS OF LIABILITY
10.1 Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REVIEW RADAR, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; AND (iv) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
10.3 Cap on Liability
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO REVIEW RADAR DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
11. CHARITABLE DONATION PROGRAM
11.1 Donation Process
For each review generated through our platform, we donate $1 to Soldier’s Angels San Antonio. Donations are calculated based on the number of completed reviews successfully submitted to third-party platforms through our Services.
11.2 Donation Reporting
We will provide periodic reporting on the total donations made to Soldier’s Angels San Antonio. This information may be published on our website or provided upon request.
11.3 Program Changes
We reserve the right to modify, suspend, or terminate the charitable donation program at any time. If we make material changes to the program, we will provide notice on our website or by email at least 30 days before the changes take effect.
12. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Review Radar, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Services; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your User Content caused damage to a third party.
13. TERM AND TERMINATION
13.1 Term
These Terms will remain in full force and effect while you use the Services.
13.2 Termination by You
You may terminate your account at any time by contacting us or using the account cancellation feature within your account settings. Termination of your account will be effective immediately.
13.3 Termination by Us
We may terminate or suspend your account and access to the Services, in whole or in part, at any time and for any reason, including if we believe that you have violated these Terms. If we terminate or suspend your account for any reason, we will have no liability or responsibility to you.
13.4 Effect of Termination
Upon termination, your right to access and use the Services will immediately cease. The following provisions will survive termination: Sections 7 (Intellectual Property Rights), 10 (Disclaimers and Limitations of Liability), 12 (Indemnification), 13.4 (Effect of Termination), and 15 (General Provisions).
14. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will provide notice on our website or by email at least 30 days before the changes take effect. Your continued use of the Services after the modified Terms take effect constitutes your acceptance of the modified Terms.
15. GENERAL PROVISIONS
15.1 Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices and agreements published by us, constitute the entire agreement between you and Review Radar concerning your use of the Services.
15.2 Governing Law
These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the state of Texas without regard to its conflict of law provisions.
15.3 Dispute Resolution
Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration conducted by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in San Antonio, Texas, and shall be conducted in the English language. The decision of the arbitrator shall be final and binding.
15.4 Waiver of Class Action
YOU AND REVIEW RADAR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
15.5 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Review Radar.
15.6 Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
15.7 Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms at any time without notice to you.
15.8 Force Majeure
We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, civil unrest, government action, labor disputes, or internet service provider failures.
CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
Review Radar
Email: support@joinreviewradar.com
Phone: (726) 600-8327